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SMS (Text) Message Delay (2/24/16)

On Februery 24, 2016, UMPD issued a text alert and email notification warning of the severe weather our campus was encountering.  Because of a problem with the major carriers and how they process information sent from mass notification systems, the SMS (text) portion of the message was delayed by between 30 minutes and over two hours. The email version of the message was delivered immediately.

Our Emergency Notification System (ENS) provider, Everbridge, looked into the matter and has informed us that the problem with the cellular carriers has been resolved.  All text messages sent from our ENS will again be delivered in a timely fashion.

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